Privacy Policy
Last Updated: 01/05/2025
At Micro In IT Solution & Advance Technologies Private Limited ("we", "our", or "us"), we are committed to protecting the privacy and confidentiality of the personal and business information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B website (the "www.gdialx.com").
By using our Site or engaging with our services, you agree to the terms of this Privacy Policy.
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Refund Policy
At Micro In IT Solution & Advance Technologies Private Limited, customer satisfaction is important to us. However, due to the nature of B2B software development, IT services, and digital solutions, we have the following refund policy:
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Eligibility for Refund
Refunds may be considered in the following cases:
Duplicate payment made due to technical error
Non-delivery of services (subject to written communication and proof)
Service not as described, subject to investigation
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Non-Refundable Services
Refunds are not applicable under the following circumstances:
Once the service has been delivered or project has commenced
For change of mind or incorrect ordering by the client
On downloadable or customized software solutions
If the delay or issue is caused by the client (e.g., delayed responses, missing inputs)
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Refund Request Process
To request a refund:
Email us at care@gdialx.com within 7 days of the service transaction
Provide transaction details and reason for refund
We will review your request within 7 working days and notify you of the outcome.
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Refund Timeline
Approved refunds will be processed within 7–14 business days and credited via the original method of payment.
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B2B Focus & Disclaimer
Professional Use Only: This website and services are intended exclusively for businesses and professional entities.
No Consumer Services: We do not offer services under consumer protection acts applicable to individual consumers.
Service Agreements: All client projects are governed by mutual service agreements or work orders which may override general terms in this document.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Micro In IT Solution & Advance Technologies Private Limited
Plot No. 24, VHB Colony, Shantinagar, Nagpur-440002
Phone 9372165679