Privacy Policy

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Privacy Policy

Last Updated: 01/05/2025

At Micro In IT Solution & Advance Technologies Private Limited ("we", "our", or "us"), we are committed to protecting the privacy and confidentiality of the personal and business information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B website (the "www.gdialx.com").

By using our Site or engaging with our services, you agree to the terms of this Privacy Policy.


  1. Refund Policy

    At Micro In IT Solution & Advance Technologies Private Limited, customer satisfaction is important to us. However, due to the nature of B2B software development, IT services, and digital solutions, we have the following refund policy:

    1. Eligibility for Refund

      Refunds may be considered in the following cases:

      • Duplicate payment made due to technical error

      • Non-delivery of services (subject to written communication and proof)

      • Service not as described, subject to investigation

    2. Non-Refundable Services

      Refunds are not applicable under the following circumstances:

      • Once the service has been delivered or project has commenced

      • For change of mind or incorrect ordering by the client

      • On downloadable or customized software solutions

      • If the delay or issue is caused by the client (e.g., delayed responses, missing inputs)

    3. Refund Request Process

      To request a refund:

      • Email us at care@gdialx.com within 7 days of the service transaction

      • Provide transaction details and reason for refund

      We will review your request within 7 working days and notify you of the outcome.

    4. Refund Timeline

      Approved refunds will be processed within 7–14 business days and credited via the original method of payment.

  1. B2B Focus & Disclaimer

    • Professional Use Only: This website and services are intended exclusively for businesses and professional entities.

    • No Consumer Services: We do not offer services under consumer protection acts applicable to individual consumers.

    • Service Agreements: All client projects are governed by mutual service agreements or work orders which may override general terms in this document.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Micro In IT Solution & Advance Technologies Private Limited

Plot No. 24, VHB Colony, Shantinagar, Nagpur-440002